Return & Refund Policy

Last updated: 25/09/2025

At Flirty Fits, your satisfaction is our priority. If you are not fully happy with your purchase, we’re here to help with hassle-free returns and refunds.

1. Eligibility for Returns

• Items can be returned within 7–14 days (customize) of delivery.
• Products must be unused, unworn, unwashed, and returned with original tags, packaging, and hygiene seals (if applicable).
• For hygiene reasons, certain items (e.g., panties, bodysuits, hosiery) may not be eligible for return unless defective or damaged.
• Sale or clearance items may be non-returnable (state clearly if applicable).

2. Return Process

1. Initiate a Return
   • Contact us at [support email] or through your Flirty Fits account with your order ID and reason for return.
2. Approval & Instructions
   • Once approved, we will send you return instructions and the shipping address.
3. Shipping Back
   • You may need to ship the item back using a trackable courier service.
   • In some cases, we may provide a prepaid label (specify if offered).

3. Refunds

• Once we receive and inspect your returned item, we will notify you by email.
• If approved, your refund will be processed to your original payment method within 5–10 business days.
• Shipping fees, COD charges, or handling fees may be non-refundable.
• If you paid using store credit, the refund will be re-issued as store credit.

4. Exchanges

• We currently [offer / do not offer] direct exchanges.
• If you wish to exchange an item, please return it first and place a new order for the desired product.

5. Damaged or Defective Items

• If you receive a defective, damaged, or wrong product, please notify us within 48 hours of delivery with images/video.
• We will arrange a replacement or full refund at no extra cost to you.

6. Non-Returnable Items

For hygiene & safety, the following items are generally non-returnable:

• Panties & thong sets
• Bodysuits, shapewear, hosiery
• Gift cards, vouchers
• Final sale / clearance items

7. Contact Us

For any questions about returns & refunds, please reach out:

Flirty Fits – Customer Care
Email: [support@flirtyfits.com]
Phone: [+91 9161434252]